Zapurah Table Decor is only available online, through our website www.zapurah.com

How to Order

1. Explore Our Collections: Browse through our diverse collections to find the products that capture your style and meet your needs.
2. Product Details: Click on any product to view detailed information, including specifications, sizes, colors, and pricing.
3. Add to Cart: Once you've found the perfect item, simply click "Add to Cart." You can continue shopping or proceed to checkout.
4. Review Your Cart: View and edit your selected items in the shopping cart. Ensure everything is just right before moving forward.
5. Proceed to Checkout: When you're ready, click "Proceed to Checkout" to enter your shipping information and select your preferred payment method.
6. Shipping Options: Choose from our available shipping options to select the delivery speed that suits your needs.
7. Payment: Enter your payment details securely using our encrypted checkout process. We accept various payment methods for your convenience.
8. Place Your Order: After reviewing your order summary, click "Place Order" to complete your purchase.
9. Order Confirmation: You will receive an order confirmation email with all the details. Keep an eye on your inbox for updates on your order status.
10. Track Your Order: Once your order ships, you'll receive a tracking number to monitor your package's journey to your doorstep.

Thank you for choosing Zapurah! If you have any questions or need assistance, don't hesitate to reach out to our customer support team.

Orders & Payment

What is the current status of my order?

Once your order is processed in our warehouse, you will receive an e-mail with a Track & Trace
number, so you to track when your table decor will arrive. When you created an account with us, you can check the status of your order by logging into your Zapurah account on our website.

Can I still change my order?

Once your order is placed, we will immediately start fulfilment in order to provide the fastest delivery time possible. Therefore, your order cannot be changed once it is placed.

Which payment options do you accept?

Zapurah accepts PayPal, and a range of credit cards, including Visa, MasterCard and American Express, and IDEAL, Bancontact and Klarna.

How long does it take to obtain a refund?

Within 14 days after we receive the returned item(s).
When the item(s) is received and inspected, we will transfer the purchase amount to the corresponding account used for the purchase.

Shipping

Dispatch

All deliveries are shipped from our warehouse in the Netherlands, within 24 working hours from placing the order.
Once dispatched we are at the mercy of the courier companies. If you require Express Postage please contact us to arrange this in advance of your order for an additional fee.

Which countries do you ship to?

We ship our Zapurah Home Decor to almost any country worldwide. Isn’t that just great?
If you cannot find your destination during checkout please contact our customer service.

What are the shipping costs?

At Zapurah, we like to keep things simple. Just check our below table to see the shipping costs associated with your order.
For orders sent outside the EU, import duties & taxes may apply. Any import duties & taxes payable will be the customer’s sole responsibility and may need to be paid at the time of delivery. Any other costs of rejection to pay these import duties & taxes will be payable by the customer.

What is the right Tablecloth for my table?

Click here for the Zapurah Tablecloth Sizes image.

6-8 Person Table

For a 6-8 Person table you can use a 220 cm Tablecloth.

8 Person Table

For a 8 person table you can use a 240 cm Tablecloth.

10 Person Table

For a 10 person table you can use a 300 cm Tablecloth.

What is the best way to clean our Table Decor?

We have different groups of items to care for. Therefore we provide different Care Cards for every item of our Table Decor.

These cards will be added to all of our products too, so you can review them any time, but here you will also find the care instructions.

╔══════ ≪ ° Care Instructions for our Tablecloths and Napkins ° ≫ ══════╗

For cleaning our Tablecloths & Napkins we recommend these following easy instructions:

➽ Only hand wash at room temperature, soak for no more than 30 minutes to avoid fading, water temperature below 30 degrees Celsius to avoid shrinkage. 

➽ Remove spots gently with mild soap, If there are any food or drink spills. Since this is fabric, it is advisable to wipe off any spills as soon as possible. Brightly colored spills (especially liquids) may leave marks on the tablecloth if left for too long.

➽ Suitable for ironing on medium temperature (on the reverse side).

➽ Do not bleach.

➽ Best to line dry. When drying, please stretch all four sides and then dry on the reverse side to effectively reduce the shrinkage rate.

╔════════ ≪ ° Care Instructions for our Beaded Cutlery ° ≫ ════════╗

➽ Hand wash only with mild soap and avoid harsh chemicals and cleaning tools

➽ Dry immediately with a towel

➽ Do not soak in water or put it inside the dishwasher

➽ Do not put it in a microwave or oven

➽ Avoid excessive heat and do not freeze

╔════════ ≪ ° Care Instructions for our Wooden Tableware ° ≫ ════════╗

➽ Hand wash only with mild soap and avoid harsh chemicals and cleaning tools

➽ Dry immediately with a towel

➽ Do not soak in water or put it inside the dishwasher

➽ Do not not put it in a microwave or oven

➽ Avoid excessive heat and do not freeze

➽ To best preserve your wooden item we recommend to rubbing it once a month with our homemade Beeswax or other food grade oil.

My cotton tablecloth seems to have a typical odour. What should I do?

Our cotton Tablecloths are manufactured in Bali. A particular natural type of starch is used for straitening the tablecloths for production. However, we have chosen to wash this mixture out of the cloths for two reasons;

1). So that it feels a lot softer

2). So that the tablecloths no longer shrinks when the customer washes it (unique in the market because it is expensive and more fabric is needed).

It may sometimes be that the smell of the starch is still a bit in the cloths. Usually, this disappears on its own within a few days, but it can occasionally take a little longer.

To give nature a helping hand, you can carefully wash the tablecloths by hand with a natural fabric softener and let it hang out afterwards.

You can also hang the tablecloth outside for a while without washing it so that the tablecloth loses its smell more quickly.

Do you want to Return or Exchange your product?

No problem! This is possible.

Please send an email to: 'info @ zapurah.com' with your order number & reason for return.

We accept returns up to 30-days after the order date. If received after 30 days we still accept the return, but we then hand out a voucher (instead of money) for a possible future purchase. So we kindly ask you to make sure you report & send the return on time.

Please note we do not accept return items that are returned without prior notice per email.

Returns are only accepted if the product packaging and the product itself are not damaged or used. The hangtag with bar-code should be attached to the product. Please include the packing list and the return form (see link below) in the return package.

The product’s purchase price minus a small handling/inspection fee (see our terms and conditions for more information on this item) will be refunded to your credit or debit card used for the transaction. Depending on the financial institution and the inspection process this may take up to 14 days after receiving your package.

You can find our complete return policy in our terms of Service

Handcrafted in Bali by Skillful Artisans

Zapurah Table Decor collection is handcrafted in Bali by artisans, focusing on durable, high quality and sustainable materials. Zapurah is proud to be involved in all steps of the production process.

Designed in Spain and Bali Delivered on your Table

We have designed our products in Spain and Bali. While visiting Bali twice a year we now collaborate with local artisans and craftspeople who helps us creating the wonderful collection of Zapurah.

A contribution to the local economy

By working so closely with them, we not only create a unique Table Decor collection but also contribute to the local economy and sustain the traditions of Balinese craftsmanship.
As a result, you will find only the best enchanting, functional & high-quality Table Decor in the range.

Feel free to contact us with any questions, suggestions or complaints.

You can reach us on business
days from 09:00 – 18:00 by:

• e-mail: 'info @ zapurah.com'
• Via our contact form
  

Check our support section (contact) for more details.

At Zapurah we have the following Payment options:

- The following Cards:

We accept Visa, MasterCard, Maestro, American Express and Cards Bancaires.

- Paypal

- Apple Pay

- Google Pay

- Klarna payments

- iDEAL Payments

- Bancontact Payments

- Belfius Payments

- KBC Payments

- Shop Pay Payments

Secure Shopping

Ensuring the utmost security and privacy of your transactions is our top priority. Rest assured that we treat your credit card information and personal data with the highest standards of safety and confidentiality. When you place orders, the information you send is handled with the utmost confidentiality.
Your credit card details are fully encrypted and securely transmitted to our payment service for validation, and the order amount is reserved.
It's important to note that Zapurah does not store any credit card information, further enhancing the security of your transactions.

For more information about our Payment options follow the link below:

Payment options at Zapurah